刪除帳戶 Delete Your Account
你可以要求刪除 WeCredit 帳戶及個人資料。為符合法律、付款、審核及爭議處理要求，部分交易紀錄、審核紀錄或已匿名化資料可能需要按法定期限保留。 You may request deletion of your WeCredit account and personal data. To meet legal, payment, moderation and dispute-resolution requirements, certain transaction records, moderation records or anonymised data may need to be retained for statutory periods.
方法一：喺 App 內刪除（建議） Option 1: Delete in the App (Recommended)
- 開啟 WeCredit App 並登入你嘅帳戶 Open the WeCredit app and sign in to your account
- 前往「個人檔案」→「帳戶」→「刪除帳戶」 Go to Profile → Account → Delete Account
- 確認電郵地址，可選填需要刪除或保留嘅資料說明 Confirm your email address; optionally add notes about data to delete or retain
- 提交刪除申請 — 帳戶會即時登出並進入刪除流程 Submit the deletion request — you will be signed out and the deletion process begins
方法二：電郵申請 Option 2: Request by Email
如你無法登入 App，可以用你嘅帳戶電郵發送刪除申請至 privacy@wecredithk.com，註明「刪除帳戶申請」。我哋會先驗證身份，再處理帳戶及相關資料。 If you cannot access the app, send a deletion request from your account email to privacy@wecredithk.com with the subject "Account Deletion Request". We will verify your identity before processing your account and related data.
會刪除咩？會保留咩？ What Is Deleted and What Is Retained
- 刪除：帳戶資料、個人識別資訊、推送通知 token 及非必要嘅使用紀錄 Deleted: account data, personally identifiable information, push notification tokens and non-essential usage records
- 可能保留：法定要求下嘅交易紀錄、審核紀錄，或已匿名化資料（按合規、付款及爭議處理要求） May be retained: transaction records and moderation records required by law, or anonymised data (for compliance, payment and dispute-resolution purposes)
其他資料權利 Other Data Rights
根據《個人資料（私隱）條例》(Cap.486)，你亦可要求查閱、更正或匯出個人資料，或要求移除個別紀錄。詳情請參閱私隱政策，或聯絡 privacy@wecredithk.com。 Under the Personal Data (Privacy) Ordinance (Cap.486), you may also request access to, correction or export of your personal data, or removal of individual records. See the Privacy Policy or contact privacy@wecredithk.com.